You need to paste html into the source of the page instead of the actual view of the page. To do this click the <> on the top bar of the html editor. Click the button and paste the html where you would like it displayed on the page.

You will need to sign up for a forum account at http://merchantmoms.com/forums.  We do have to manually approve all accounts, but you will get an email when this has been done.

If you are seeing an unusual page or not finding your site at all, it's very likely that your domain name has expired.

If you did not register your domain with Merchant Moms, check where you registered it and renew it promptly.

If you aren't sure where you're registered, you might try this resource -

http://domaintools.com

Submit your domain name there and it will return the WHOIS information to you.

Log into your user account.

https://merchantmoms.com/billing/clientarea.php (the Client Login on the left at the MerchantMoms.com site)

Choose My Emails and find the Welcome Email there

You need to go into your Mals account to Cart Setup. There is a link for Link Verification. You want to make certain that the checkbox is UNCHECKED. Then click Update Record.

You get this error if the Mals ID and Mal's Server fields haven't been filled in, or are incorrect, in the Catalog Setup area of your storeadmin. Once you fill them in ( the info is in the welcome letter you get from Mal's ) remember to click the "UPDATE VARIABLES" button at the bottom of the page.

• HTTP Call: The HTTP call must be set up in Mals for the inventory control and order tracking to work. Go to Cart Setup, then Remote Calls.
  
  • URL: In the URL field, add yourdomain.com/go/finish.php - Replace yourdomain.com with your site (note: no http://). 
  • Method: Choose POST as the method.
  • Debug: In the HTTP call area of Mals, check the 'debug' box only if you have problems with the inventory control and want to track whether Mals is processing the call.
• PayPal Setup: Make sure that you enter the PayPal email and select the option that returns the customer back to your cart after an order goes through.

1. PayPal: Please note that if you want to use PayPal as a payment type, you must use a business account if you want to automate inventory control or log orders and sales. Personal accounts can be used with the cart, but the inventory control and order tracking will not work!
   
   
   • Auto Return: If you are using PayPal as a payment type, you must turn the 'Auto Return' setting on. This automates the return back to Mals after a customer pays via PayPal. (If this setting is turned off, the cart will require the customer to push a button to go back to the cart, and not all customers will do this.)
   • Thank You Page: The Auto Return setting requires a thank you page to return to after the payment is made. Mals creates a page automatically and submits it without any effort on your part. However, if you plan to use PayPal for any other reason, you will need to make a thank you page on your site. Create the page, following PayPal's thank you page rules (shown on the auto return setting page) and enter the URL in the space provided in PayPal.
     
2. Limitations: Please note that the Merchantmoms system's inventory control system decreases inventory automatically, if set up properly. It will also discourage a customer from ordering more than is available. However, it is not designed as a method to limit quantities for one of a kind items. Because the system uses a third party cart in Mals, we cannot guarantee that a customer will not try to change the quantity within Mals or otherwise try to order more than is available.
   
   In addition, Mals does not support every payment processor, so it is possible that the http call system may not work properly with your payment processor. Please check the processor list at Mals to make sure inventory control will work on your site - if your processor does not have a check under 'HTTP Call', the inventory system will not work with that processor.

More and more ISPs are requiring their customers to use their outgoing mail server instead of your domain's SMTP server. This is an attempt to fight against spam, which has been increasing. Hopefully if your ISP adopts this policy you'll be notified, but that isn't always the case. So if your email suddenly stops sending it's possible they've blocked the use of any SMTP server other than their own. This is normally port 25. You can try changing the outgoing port in your email client ( Outlook, Outlook Express, Eudora..etc ) to port 225 to see is that helps, but if not you'll need to change your settings to use your ISP's SMTP server. A link to instructions on how to change these settings in Outlook 2003 and Outlook Express is below.

If you experience problems sending email, please contact your ISP to determine if it requires different SMTP server settings and what those are.

Configuring Outlook 2003 and Outlook Express to use our ISP's SMTP server

Here's a partial list of ISPs that require you use their SMTP server:

MSN
BellSouth
Verizon
Earthlink
Comcast

Check to make sure you have POST set as the method in the HTTP Remote Call section:

Click the Cart Setup tab
Advanced Settings
Remote Call (IPN). Then in the drop down box select POST. 
Click "Update Record" and save your changes.

Also, if you're seeing this and use Paypal as your payment method you might need to check the Paypal setting in Mals, and choose the first (just the words...)

PRODUCT DESCRIPTION
The cart transfers the customer over to PayPal to pay for the entire cart contents as a single item. You can choose the way the description is set:
Just the words: Order number: XXXX
Try to push all the products into the description. It will be cut off at 127 chars.