MerchantMoms :: Knowledgebase / FAQ

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FAQ

Do I have to download something to create my new site or is it something I log into like the demo site?

I am outside of the U.S., can I use MerchantMoms?

Can I accept Paypal payments?

Why do I need Merchant Moms if Mal's is free?

Can this shopping cart work with any host?

What payment methods can I accept through my web site?

Do you offer phone support?

Mals Premium or Free

	MerchantMom StoreAdmin
		Storeadmin login
		Contact Form
		Your Store's SEO

	Categories
		Adding Sub-Category

	Products
		Add a new product/item - part 1
		Add a new product/item - part 2 - Options
		Add a new product/item - part 3 - Inventory/Related Items
		Adding Items/Products
		Price Discounting
		How do I upload my products to Google or Froogle?
		Product Options
		How do I remove the number of items in stock message?
		Featured Items
		More Options
		Is there any way to have inventory for one product but not others?
		Why doesn't the item get removed from Inventory when its sold?
		Related Products
		I don't have an add to cart button.
		Product Page Numbering

	Pages
		Add/Edit Pages
		Page Order and Activation
		Create Tables

	Images
		Images
		How do I change the size of my thumbnail images?
		Image Resizing

	Advanced Features
		Add images to PopUp Pages
		Backup Backup Backup
		Catalog Set Up Page
		Gift certificate vouchers, what number do I send the customer?
		PopUp Pages
		Order Process
		Featured Items
		Packing Slip Image
		Change Currency
		FAQ Creator
		Coupons
		Global Updates
		Coupons vs Gift Certificates vs Gift vouchers
		Global Upload-Update
		Discount Vouchers ( Mal's )
		Add additional pop up pages

	Customization
		Creating a Custom template - Version 2.62 and below
		Creating a Custom Template in 2.71
		Template Editing
		What are 'include' codes?
		Template Includes - 2.62 and below
		Template Includes for 2.71
		Page Groupings
		Want to be template designer?
		Template Design for Newer Versions
		Fonts & Colors

	Wholesale
		Wholesale Only
		My wholesale discounts don't work!

	Extras
		About Images
		Image Watermarking
		How do I add a mailing list or newsletter to my site?
		Gift Certificates

MerchantMom Photo

	Mal's Ecommerce
		Lost Mal's password
		What payment methods can I accept through my web site?
		Where do I set up shipping?
		I can't add anything to my cart. I get this error message: ERROR: Link verification failed.
		Error: Userid not found
		Orders not making it back to storeadmin
		Sign up for Mal's account
		SSL Certification
		Mals Premium or Free
		Customize Mal's Appearance
		Google Analytics
		Add Insurance or Gift Wrapping
		Cart contents cut off on right
		Affiliate Set Up

	Paypal
		Setup Paypal - Necessary adjustments in your Paypal account
		Using and Setting Up Paypal

	Shipping
		Free shipping setup using zones
		Add free shipping over a certain amount
		Shipping Options
		USPS shipping setup
		UPS shipping setup

	Tax
		No tax on wholesale orders
		How do I set tax on only one item?

	Payments Setup
		Custom Gateway with GoEMerchant (1stPayGateway.net)
		Google CheckOut
		Paypal set-up in Mals
		Setting Up Paypal Pro

	Vouchers-Gift Cerfiticates-Discounts
		Mal's Discount Voucher Area
		Coupons vs Gift Certificates vs Gift vouchers

	Hosting
		Where Did My Site Go?
		Transferring Domains
		How do I change my nameservers (DNS)?
		I have lost my welcome (new account activation) email. How can I get a new one?
		Where is my space going ?!
		Account Cancellation
		Account - Restart Paypal Subscriptions
		My site is slow or won't load, what should I do?

	Email
		How do I create an email account?
		How do I set up Outlook Express with my website email accounts?
		I can't send Email, but I can receive it okay
		How do I set up an autoresponder
		Set up email in cpanel
		Mailing Lists
		Configuring Popular Email Applications
		Changing Outlook to use your ISP's SMTP server
		Using your ISPs SMTP server
		Combat Spam/Spoof Email
		Gmail Setup
		Gmail Tutorials - The BEST Email
		Horde, Squirrel and Round Cube
		Outlook Setup with Screenshots
		What are my POP3 and SMTP server names?
		My company/ISP blocks webmail. How can I get my email from my browser?
		I suddenly stopped receiving my email. What is wrong?
		How do I setup my email account in Entourage for Mac OSX?

	cPanel
		Accessing CPanel
		Cpanel Usage
		Set up email in cpanel
		ASWSTATS - How do I understand this?
		How do I add a forum or gallery to my website?
		Where can I get a counter?
		How do I check my site statistics?
		How do I backup my entire website?
		How do I backup the files in the home directory on my website?
		WordPress Tutorials

	Domains
		Changing DNS Nameservers at Popular Registrars
		Transferring Your Domain from Popular Registrars
		Change Name Servers
		Domain Renewal
		Redemption Explained
		Transferring Domains
		Changing Your Domain Name/Account

	Billing
		Account - Restart Paypal Subscriptions
		How do I cancel my account?
		Refunds
		What payment methods do you accept?

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